Attract, manage, and retain the right talent to help drive business growth


The quality of staff you hire can mean the difference between driving growth and suffering setbacks.

You can only be successful based on the kind of employees you have. That’s why you need to ensure the right measures are taken to find, hire, and manage your most important asset: your staff.

Get access to this podcast where Chartered Accountants David Armstrong and Julie Hough discuss the challenges faced by small and medium-sized businesses with Ross Greenwood.

Gain the following insights to help you manage people—and your business—more efficiently:

  • Getting the right people for the right roles
    Impact of the rising gig economy
  • Cultivating a culture of trust
  • Building staff loyalty
  • Investing in your employees
  • HR risk evaluation

Explore the benefits of having a Chartered Accountant in your network as a critical key to making your business successful and how their advice can help drive the business behind your business.

This podcast is courtesy of Macquarie Media Limited, brought to you by Chartered Accountants and New Zealand.

Staffing Podcast

The numbers are huge. Small and medium-sized businesses employ roughly 70% of Australia’s workforce, so that’s around seven million jobs or more1. Hiring the workers and then keeping them requires an enormous amount of thought, effort, and strategy but it’s an aspect of your business that can be optimized with a Chartered Accountant.

Finding and managing the right staff is key to building your business

1. Getting the right people for the right roles

Not having the right staff can have significant financial impact on businesses not to mention overall employee morale. The wrong hire can affect engagement and productivity, which further impacts profitability.

Getting the right people for the right roles is vital in stringing together efficiencies in your organisation.

2. Impact of the rising gig economy

The younger workforce possess a different perspective when it comes to employment. With most of them looking to be more transient and acquire more experience, they typically come for a job for a certain period of time and then go elsewhere.

They won’t stick around for long periods of time, so this involves an enormous amount of effort to try and encourage them to stay or find new staff that can replace them.

3. Culture of trust

You have to trust that your staff will be good sales people; trust that they are respectful of your data and that they represent your brand perfectly.

So how will you gain their respect and trust and get them to realise that they can grow their career with you? How do you create a culture, make them see its value as well as your brand vision?

4. Loyalty + Technology = Trust

Businesses hold significant amounts of data on clients and prospects. Establishing trust within your staff is critical in protecting all these data. By implementing measures to make employees feel valued and trusted, you are forging loyalty, which plays a significant role in steering clear of data fraud or theft.

5. HR risk evaluation

How exposed are you? And when was the last time you measured it?

6. Cost of the lack of professional development

The lack of professional development and training is a huge focus for many professionals in this market, which is why if an individual feels they are in an environment that doesn’t help invest in their growth, they’re going to look for it elsewhere.

Our Business Growth Series offers more strategies and actionable tips. Discover more insights in the following episodes:
  • Business Planning
  • Cash Flow & Profitability
  • Using Metrics

This podcast is highly beneficial for anyone who needs to see into the future: CEOs, CFOs, General Managers, Heads of Departments, Sales Managers, Relationship Managers, Mergers and Acquisitions and Business Owners.

1 Sam Bloom, “Small To Medium Businesses Are Confident Of The Future,” Canstar, June 5, 2017,